Packages are generally dispatched within 7 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
For furniture orders we offer delivery to the following countries: Italy, France, Switzerland, Germany, Austria, Spain, Portugal, UK, Holland, Luxembourg, Belgium. If your country is not on the list then please contact firstname.lastname@example.org and we will do our best to assist you.
When placing international orders please be aware that there will be additional delivery charges. We will calculate these once you have placed your order and inform you via email.
We would advise contacting us before you place your order to confirm the shipping costs. Please be aware that for international deliveries, local import duties may apply which will be your responsibility as we have no control over these charges and are not able to predict them. Please note that Cupioli Luxury Living currently only delivers to the countries listed above.
Please note we cannot be held accountable for delays in Customs clearance. Cupioli Luxury Living cannot be held liable for any import duties payable on orders made and recommends that all customers make themselves aware of such local charges before ordering.
To know when order has shipped
Once an order has been shipped you will be notified by email. For larger orders we will contact you to organise a suitable delivery time.